Shipping policy
Thank you for shopping with Lorenza Gandaglia. We are committed to delivering your order with care and in a timely manner.
Processing Time All orders are processed within 2-7 business days. Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping (United States) We offer standard and expedited shipping options at checkout. Estimated delivery times:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
International Shipping We ship internationally, including to Australia and other select countries. International orders typically arrive within 10–21 business days depending on the destination and customs processing times. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Shipping Confirmation Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your email] and we will do our best to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at [your email] or through our contact page.