Return or exchange your order

To proceed with your return/exchange, please enter the email address used for the purchase and the order number which can be found in the order confirmation email. Please note that all returns/exchanges must be made in the country of purchase.

the return/exchange window for online purchase is 14 days from the date of delivery

Please send a email  to : lorenzalzd@gmail.com

The items must be returned in their original condition complete with original packaging.

Shipping and customs charges are always the responsibility of the customer.